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Integrations

Works where you already work

Dispatch Tickets is API-first, so it connects to the tools, channels, and AI assistants your team already uses. Here's everything you can plug in today — and what's coming next.

New — official MCP connector

Manage support tickets from Claude

Connect your workspace and ask Claude to triage the queue, search for a customer, draft a reply, or log an internal note — right in the conversation. Ten tools, scoped to your API key, over the Model Context Protocol.

Set it up in two minutes
Claude

AI & agents

Give AI assistants and automation platforms safe, structured access to your tickets over the Model Context Protocol.

Claude
Available

Claude

Triage, search, update, and reply to tickets from Claude Desktop, Claude.ai, and Claude Code via our official MCP connector.

Available

ChatGPT & OpenAI

Point the OpenAI Responses API at our MCP server URL to let your GPT-based agents work tickets.

n8n
Available

n8n

Drop the Dispatch Tickets MCP server into an n8n MCP Client node to build ticketing workflows.

Make
Available

Make

Connect the MCP server as a module in Make (formerly Integromat) to automate ticket handling.

Zapier
Coming soon

Zapier

A native Zapier app with triggers and actions for tickets and comments. In development.

Channels

Meet customers wherever they reach out. Every message becomes a ticket.

Available

Email

Inbound and outbound email on your own domain. Replies thread back onto the ticket automatically.

Available

Web Forms

Drop a contact form onto any site and route submissions straight into a brand — no backend required.

Available

Slack

Post new tickets to a channel, create tickets from messages, and sync replies two ways.

Available

In-app portal

Embed a branded ticketing portal directly inside your product with portal tokens.

E-commerce

Pull order context next to the conversation so agents answer in one place.

Available

BigCommerce

Connect a store with an API token to surface orders and customer history alongside tickets.

Shopify
Coming soon

Shopify

Native order sync and customer lookup for Shopify stores. On the roadmap.

WooCommerce
Coming soon

WooCommerce

Native order context for WooCommerce/WordPress stores. On the roadmap.

Developer platform

The primitives everything else is built on. Roll your own integration in an afternoon.

Available

REST API

A predictable, resource-oriented API for brands, tickets, comments, and more.

Available

Webhooks

Subscribe to real-time events with HMAC-signed, retrying delivery.

Available

TypeScript SDK

A fully typed SDK — install @dispatchtickets/sdk and start building.

Don't see your tool?

Because tickets are the primitive and everything runs on a clean REST API, webhooks, and a typed SDK, you can build any integration you need. Most take an afternoon.