99.9%
Uptime SLA
<50ms
API Latency
SOC 2
Compliant
Built by Developers, For Developers
The support infrastructure your engineering team will love.
API-First Design
Build custom integrations with our comprehensive REST API and webhooks.
Webhook Events
Real-time notifications for ticket events. Integrate with your existing tools.
User Context
See user profiles, subscription status, and usage data right in the ticket.
Product Analytics
Connect support trends to product metrics. Identify friction points quickly.
In-App Widget
Embeddable support widget that matches your product's look and feel.
SSO & Security
Enterprise-grade security with SSO, audit logs, and compliance features.