Press Kit

Official brand assets, logos, and company information for journalists, partners, and media professionals.

Company Overview

About Dispatch Tickets

Dispatch Tickets was built by a founder who spent years struggling to support customers across multiple brands with existing helpdesk software. After trying Zendesk, Help Scout, Reamaze, and Gorgias—and watching teams fail to adopt them due to complexity and per-seat costs—Kal Wiggins built the ticketing system he needed: API-first, multi-brand by default, with per-ticket pricing so whole teams can participate without watching the bill climb.

Boilerplate

Dispatch Tickets is an API-first ticketing platform built for multi-brand businesses. With per-ticket pricing (not per-seat), unlimited team members can participate in support without inflating costs. Built by Epic Design Labs after 15 years of working with 1,000+ clients, the platform helps agencies, e-commerce companies, SaaS platforms, and franchises embed support directly into their products. Open source portal included.

Founder

Kal Wiggins

Founder & CEO

Kal Wiggins has been running Epic Design Labs for 15 years, working with over 1,000 clients—from startups to 8-figure e-commerce brands. He buys, builds, and runs his own stores with his own money.

After years of poorly handling customer support across multiple brands—and watching teams fail to adopt tools like Zendesk and Gorgias due to complexity and per-seat costs—Kal built Dispatch Tickets to solve the problem for himself first. Dispatch Tickets remains bootstrapped and focused on making a meaningful impact for real businesses.

Key Facts

Founded

2025

Funding

Bootstrapped

Pricing Model

Per-ticket (unlimited seats)

Target Market

Multi-brand founders, Agencies, SaaS, Franchises

Key Differentiator

Multi-brand support without multi-brand pricing

Built By

Epic Design Labs 15 years, 1000+ clients

Logos & Assets

Download official Dispatch Tickets logos in multiple formats. SVG for vector graphics, PNG for transparency, JPG for general use.

Logo (Light Background)

For use on light or white backgrounds

SVG PNG JPG

Logo (Dark Background)

For use on dark or black backgrounds

SVG PNG

Icon

Standalone icon for app icons, favicons, social

SVG PNG JPG

Brand Guidelines

Brand Colors

Cyan (Accent)

#00CDFB

Pink (CTA)

#FA005D

Green (Success)

#00BC7A

Yellow (Tertiary)

#F9B200

Dark (Text)

#1F1F23

Light (Background)

#FFFFFF

Logo Usage Guidelines

Do:

Use the full logo when space permits
Use the icon alone when the brand is already established in context
Maintain clear space around the logo (minimum: height of the icon)
Use provided color variants for light/dark backgrounds

Don't:

Alter the logo colors or proportions
Add effects like drop shadows or gradients to the logo
Place the logo on busy backgrounds that reduce legibility
Recreate or approximate the logo with different typefaces

Official Channels

Media Contact

For press inquiries, interview requests, or additional assets, please reach out through our contact page. We typically respond within 24 hours on business days.